Refund Policy

Food Safety First

As we sell freshly made, perishable food products, we are generally unable to accept returns once an order has been delivered, for hygiene and safety reasons.

Damaged or Incorrect Orders

If your order arrives damaged, leaking, or is incorrect, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund for the affected items.

Quality Concerns

We take great pride in our quality. If you are unhappy with the freshness or quality of a product, please reach out — we’ll always work with you to make it right.

How Refunds Are Processed

• Approved refunds are processed to your original payment method.
• Refunds may take 5–7 business days to reflect, depending on your bank.